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The Soul of the New Machines: Apple, Google, and Blackberry RIM

Like many of you, I’m struggling with my next smartphone move (one look at my phone would have you roaring with laughter about my indecision).  After dissecting feature by feature, I go into a phone feature haze.  So, instead, I decided to “grok” the souls of each machine. From my perch I see Blackberry’s interest […]

If Apple’s Products Are so Easy, Then Why Is the Genius Bar so Crowded?

A lady walks into a bar–only this time the punch line is that it’s a Genius Bar. As a long-time PC user, my relationship to Apple is complicated. Love ‘em because they’re beautiful, admire the way they work. Hate ‘em because they’re closed systems, the complete antithesis of everything that the information age should be. […]